UK Shipping
Orders must be placed by 2pm to be despatched on the same day (Monday to Friday). Orders placed on a weekend / bank holiday will be despatched on the next working day.
Free Shipping – Orders Over the value of £60 qualify for free shipping (Usually Next Working Day).
Next Working Day – Standard
Orders are dispatched same day when ordered by 2pm providing the courier is met in time. Items are always sent on a Next Working Day service so usually delivered next working day by courier, either FedEx or Parcelforce.
Special Delivery Guaranteed by 1pm
Special delivery is how all queens are sent, so when ordering queens please select this option. Again though orders over £60 are sent free delivery and queens as standard are sent Special Delivery.
Click and Collect & Free Local Delivery
You can select collection at the checkout to collect your order from our premises at Haltwhistle, Hexham Farmers Market or other events through the year.
We can also delivery locally for free, please contact us to arrange, or feel free to call in to shop in person and browse our products during our opening hours 9am to 3pm Mon-Fri (winter hours).
We can also take orders over the phone on 01434 322981 for collection or free local delivery.
International Delivery
We are able to deliver to a number of international countries.
Currently these are limited to the following below listed countries. Please also note there are currently lengthy delays post brexit and covid. With some countries taking upto a month to get parcels to.
We only charge a flat rate for delivery which is the cost price for the courier. With international delivery being more expensive than local delivery, we encourage larger orders for international delivery as this is the most cost effective way of making the best out of the flat rate delivery charge.
Please note we can only send: Honey, Sparkling Mead and Beeswax/ Beeswax Candles. For orders for bees and queens please contact us for further assistance.
International orders are sent via FedEx.
Please note you will be responsible for any necessary customs fees / taxes at the point of entry to your country, so please provide correct contact details for customs to contact you, if you do not clear your parcel through customs it will result in it being returned to us, in these circumstances no refund on shipping costs will be provided.
To order, complete your details at the checkout and your price for the country for delivery will be automatically calculated.